Owners live on site
Even during non-business hours, when staff aren't present, there are caretakers nearby. Around-the-clock care is perfect for housebreaking, since scheduling exercise times is so important.
Open 7 days a week
For your convenience, our hours are 9-1 and 4-6 every day except Sunday, which is 4-6 only. Check-out time: 1 pm. Closed holidays.
Transporting dogs between sites
You can dropoff and pickup dogs at our West location for boarding and/or training at our East location. There's no boarding at our West site. Please submit your transport request 48 hours ahead of time!
Emergency care
If your dog needs veterinary care during a stay, we are ready to go. We call you on the way, and if it's feasible to go to your regular vet, we do so. After hours, it's only about 10 minutes to the UT Vet School.
Vaccination requirements
We support you and your vet and we follow general recommendations for preventing disease. Our current requirements include rabies, distemper/parvo+ combination, bordetella, and Canine Influenza. For puppies, please let us know how many vaccinations have already been done.
Medications
We are happy to administer medications. Elaborate procedures may include a small additional charge.
Food options
We recommend that you bring your dog's regular food in sufficient quantity. This helps minimize upset stomachs. If you prefer, we're glad to feed one of our own high quality dry dog foods.